Who Visits My Site From the Mobile Web?

Josh GordonWhen speaking with prospective Knotice customers it seems one of the first questions we get when discussing projects involving the mobile Web is, "What is the easiest way to figure out if people are actually viewing my website on a mobile browser?" Right now Web analytics platforms have not completely evolved to the point where they are able to effectively capture mobile Web browsing information, and some charge more for it. Sometimes a lot more. This is not completely their fault, however, since some smartphones do not allow java - although most newer phones do.

So, if asking how many website visitors are hitting your site a mobile device is a legitimate question, how can you get the answer? Fortunately, there are a couple of methods that give some indication of mobile traffic… a defacto “poor man’s” version of mobile Web analytics.

Using any Web analytics platform, check out the screen resolution reports. If you see 320×396, that is probably an iPhone. Also check out the browser detail report. There it is easy to see browsers like BlackBerry9630. Obviously, that is decidedly less scientific than what will be available in the next 6 months. It is not 100 percent accurate, and those numbers will likely under-represent the volume of mobile traffic.

Analyze that bit of data, knowing the total population is below what reality is. When all of the data is analyzed the real question becomes, “What is the threshold of visitors that will necessitate a mobile Web or app presence?” If that number is floating around ten percent, it is time to start thinking about building a mobile website. It is nearly impossible to find a FORMER smartphone user. As adoption increases, so will traffic to your website from a mobile device. Use existing technology to create a better, more welcoming mobile experience.

Let Knotice’s mobile experts help you out. Send your Web analytics data to info@knotice.com and we will help you assess and prepare a mobile Web-optimization report – including a recommendation – completely free of charge. Customers are visiting your website from a mobile device. It is important to understand how your customers interact with your site through a mobile browser, what experiences they are having, and what opportunities exist to improve the customer experience. The mobile channel can drive revenue, but it’s important to know where to start. Fortunately we can help.

Bookmark and Share

One Trackback/Pingback

  1. How to find out if people are viewing your website on a mobile browser:…

    So, if asking how many website visitors are hitting your site a mobile device is a legitimate question, how can you get the answer? Fortunately, there are a couple of methods that give some indication of mobile traffic…

%d bloggers like this: